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Returns


Returns & Refunds
In case you feel compelled to return the product purchased from us, please:
1. Send us an email at hello@buyindiancraft.com with the details of your order AND reason for return.
2. Make sure the product is in it's original packaging. The customer should make sure that the product is insured against damage. In case we receive damaged products buyindiancraft.com won't be able to make any refunds.
3. Send the product to 32/204/Third Floor, Vikram Vihar, Lajpat Nagar-IV, New Delhi. Pin Code-110024.
4. All return expenses and fees will be borne by the customer.
5. Refunds (minus shipping cost and tax) will be made in the form of Gift vouchers good for your next purchase on buyindiancraft.com

If the damage is evident at the time of delivery, make note of the damage on the courier’s copy of the airway bill and their delivery sheet, as well as on the copy that you retain.
1. If any item has been damaged during shipping please contact us at hello@buyindiancraft.com and we will expedite your case.
2. Please inform Buyindiancraft.com of the damage within 1 (one) day of receipt of the goods, along with the details of the damage.
3. Send images of the goods with close-ups of the damaged portion(s) to hello@buyindiancraft.com.
4. All return expenses and fees will be borne by the customer.
5. We will either
(a). ship you another piece of the same product
(b). in case the product is not available we will send you a gift voucher for the amount of the product purchased good for your next purchase.
6. Refunds (minus shipping cost and tax) will be made in the form of Gift vouchers good for your next purchase on our website.

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